What personal information we collect and why we collect it
When completing a purchase, the necessary contact information such as first name, last name, address and postal code will be requested to complete a transaction. This is so we know where to send the packages that are purchased. This is stored in the system to confirm that the customer has bought the item, when it was purchased and possibly when returning an/the item. Customer information can be exported at any time upon request. The information can also be removed from the online store’s register. But order information must be stored with us in relation to return, right of withdrawal or other. If possible, we can anonymize the personal information if it is desired by the customer.
We also use IP addresses, but this is only to collect data to count visitor numbers for the online store via Google Analytics. GA also registers which device is used when visiting the online store. IP addresses are anonymized after the analysis of which medium the user uses and location.
We also ask if you want to sign up for our newsletter. This information is only stored on an external database at Mailchimp and not here. When registering, we only need name and email.
When visitors post comments or fill out a contact form on the page, the information entered into the comment form is stored in addition to the IP address of the visitor and the visitor’s browser version. This is done to help avoid junk comments. An anonymous text string generated based on your email address (also called a «hash») can be sent to the Gravatar service to check if you have an account there. Gravatar’s privacy statement is here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be visible to anyone in connection with your comment.
If you upload photos to the site, you should avoid uploading photos that contain information about the place it was taken (EXIF GPS). Visitors to the site can download and retrieve such information from images on the site
Contact forms automatically send us an email with notification of a new message on the page. The contact information that is entered into the form is stored indefinitely. The plan is to form a FAQ with us as questions recur.
If you post a comment on this site, please ask us to remember your name, email and website. This information is stored in a cookie and is there to make things easier for you. You do not need to re-enter this information the next time you post a comment. These cookies expire after one year. If you have an account and log into this site, we will create a temporary cookie to determine if your browser supports its use. This cookie contains no personal information and disappears as soon as you close your browser. When you log in, cookies are created that store your login information and choices you have made regarding how content should be displayed. Cookies with login information expire after two days, while those with display options last for one year. If you check ‘Remember me’, your login information will be kept for two weeks. If you log out of your account, these cookies will disappear. If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal information, but only the ID of the article you just edited. It expires after one day.
Embedded content from other sites
Who we share your information with
We do not share anything, but use your personal information in our payment solution and our store data system (PCK).
How long we keep information about you
If you leave a comment, the comment and information about the comment will be stored indefinitely. This is so that we can recognize follow-up comments and approve them automatically instead of placing them in a queue where they must be manually approved by an editor. For users who register on this website, personal information that they provide in their user profile is also stored. All users can view, edit and delete their own personal information at any time (except username). The site administrators can also view and edit this information.
Your rights regarding information we have about you
If you have an account on this site or have left comments, you can request an export file containing the personal information we hold about you. This includes all data you have given us. You can also request that we delete all personal information we have about you. This does not include information we are required to store for administrative, legal or security reasons.
Where we send information about you
Visitors’ comments can be checked through an automatic recognition service against spam comments.
Your contact information
You can see your contact information by logging in to My account, you can also send us a request to export data about you, or send a request to delete information about you.
How we protect your personal information
We use a store computer system called PCK. This stores order information and your customer information. This system only takes care of your contact information when purchasing items, and does not store anything until you make an actual purchase. In addition to this, we use a payment solution. This stores your contact information in the same way, for security reasons, such as coverage of the chosen payment method, payment status, etc.
Our routines for data leaks
In the event of a breach, and should a data leak occur, we have a rule to notify the customer within 48 hours of a data leak being discovered. We want to be open and transparent when it comes to storing customers’ information and want customers’ full trust in storing their precious personal information. Payment information is not stored.
Which third parties we receive information from
Shipping solution and payment solution, this happens automatically as the order is executed. An e-mail is sent for order confirmations and account registration. In addition, collects payment solution and shipping solution.
Klarna Checkout for WooCommerce
When you place an order in the webstore with Klarna Checkout as the choosen payment method, information about the products in the order (name, price, quantity, SKU) is sent to Klarna. When the purchase is finalized Klarna sends your billing and shipping address back to the webstore. This data plus an unique identifier for the purchase is then stored as billing and shipping data in the order in WooCommerce.